Elarion Hospitality: Reputation Management
Monitor and manage your hotels’ brand reputation using wide range of selected indicators.
HOSPITALITY MODULE
Rise above the competition while building your reputation
Reputation Management provides detailed comparisons with direct competitors across key operational parameters, allowing hotels to promptly detect and address reputation maintenance issues. Additionally, it serves as a unique interface for communicating with and responding to reviews.
Big data platform
Collecting and processing a large volume of data from web sources, internal databases, and various systems by eliminating the need for manual data processing and logging into multiple data sources.
Numerous filters enable thorough exploration of all available information down to the source data level, sorted by various attributes.
In-depth performance comparison
Compare your performance over time with your direct competitors. Identify areas of strength and weakness in service categories, guest demographics, and market analysis to inform revenue and marketing strategies.
Advanced intuitive analytics
Compare your performance over time with that of your direct competitors. Identify areas of strength and weakness in service categories, guest demographics, and market analysis to inform revenue and marketing strategies.
AI-driven responses
By utilizing advanced natural language processing and sentiment analysis, our AI can create personalized responses to address customer feedback and improve guest satisfaction.
Our fine-tuned model with extensive hospitality data ensures accurate, empathetic, and engaging responses, helping businesses maintain a positive online presence and drive customer loyalty.
business optimization
Your reputation guardian
Experience the perfect blend of advanced technology and simplicity to stay ahead in the digital landscape by utilizing the three most advantageous traits of Elarion Online Reputation Management module:
AI-powered
In-depth Analysis
User Friendly
What makes it different?
Detailed sentiment analysis
Aspect-Based Sentiment Analysis (ABSA) is providing insight into detailed sentiment; where in the review an aspect of a category or subcategory is mentioned, and in what sentiment.
- This is an addition to standard recognition of review sentiment
- Overall sentiment may be different from category or subcategory aspect
- Provides a significantly better understanding and overview of the analytics.
Power features
Enhance the positive reviews with better responses
Ensure consistency and professionalism in replies, saving time while maintaining a high standard.
Review Responses Recommendation
Create your own predetermined templates based on review sentiment and aspects of categories mentioned in the review.
AI-driven Response Recommendations
Use AI-driven recommendations to provide smart, context-sensitive suggestions which helps you craft effective responses swiftly
Personalized Review Responses
Personalizing each answer addresses individual concerns and acknowledges guest experiences, fostering stronger connections and encouraging more positive feedback.
SOLUTION OVERVIEW
Stay ahead with AI-powered hospitality solution
In today’s competitive hospitality landscape, staying ahead means leveraging the latest in technology. Our AI-powered solution provides the edge you need to optimize operations, enhance guest experiences, and drive revenue growth.
Hospitality product catalog
Explore our catalog to discover how our cutting-edge technology solutions can streamline operations, optimize revenue, and deliver exceptional service.
Whether you aim to enhance your online presence, stay competitive with real-time market insights, or offer personalized guest experiences, our solutions are tailored to your hotel’s unique needs.
our PLATFORM PRODUCTS
Inner and outer view of your hospitality business
Alfatec Elarion Insights
The most innovative solution in Data Warehouse / Business Intelligence, combining industry expertise, cutting-edge technology, top data processing performance, and advanced integration and analytics, all implementable in the shortest time.
Learn moreAlfatec Elarion Hospitality
An advanced data analytics AI-powered solution for hotel companies of all sizes, that integrates multiple functionalities - it collects, processes, integrates, and analyzes structured and unstructured data derived from operational day-to-day business.
Learn more
Alfatec Elarion Insights
The most innovative solution in Data Warehouse / Business Intelligence, combining industry expertise, cutting-edge technology, top data processing performance, and advanced integration and analytics, all implementable in the shortest time.
Alfatec Elarion Hospitality
An advanced data analytics AI-powered solution for hotel companies of all sizes, that integrates multiple functionalities - it collects, processes, integrates, and analyzes structured and unstructured data derived from operational day-to-day business.
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